Privacy policy

This privacy policy belongs to Nixlo, a sole proprietorship. Nixlo designs and builds websites and webshops.

Nixlo is the controller for the personal data described in this policy. You can reach Nixlo at hallo@nixlo.nl.

Nixlo complies with the General Data Protection Regulation (GDPR).

This English version is a translation of the Dutch privacy statement (privacyverklaring). If the two versions differ, the Dutch version prevails.

Depending on how you are in contact with Nixlo, this may include:

1. a.contact details: your name, email address, phone number and the name of your company;
2. b.the content of your messages, such as what you tell about your plans via the contact form or by email;
3. c.details for quotes and invoices: billing address, Chamber of Commerce number, VAT number and payment details;
4. d.data you provide for an assignment, such as texts, images and login details;
5. e.technical data needed to run this website, such as your IP address and browser type in server logs.

Nixlo does not knowingly ask for special categories of personal data, such as data about health or religion. Please do not send these either.

Nixlo only uses your data for these purposes:

1. a.answering your question or quote request (legal basis: steps taken at your request before entering into an agreement);
2. b.carrying out the assignment, staying in touch and providing support (legal basis: performance of the agreement);
3. c.issuing invoices and keeping the accounts (legal basis: legal obligation, such as the statutory tax retention requirement);
4. d.keeping this website secure and working properly (legal basis: Nixlo's legitimate interest).

Nixlo does not use your data for other purposes, does not sell it, and does not send you newsletters or advertising unless you have first given your consent.

The contact form on this website does not send or store anything itself. When you click send, your own email program opens with a pre-filled message to hallo@nixlo.nl. Nixlo only receives your data once you send that message.

Your message is then handled like any other email to Nixlo, in accordance with this privacy policy.

This website does not place tracking or advertising cookies and does not use any analytics or statistics services. Your browsing behaviour is therefore not tracked.

Fonts and images are loaded from the website's own server. No data is sent to, for example, Google for this.

If Nixlo starts using cookies or analytics that require consent in the future, the website will ask for that consent first and this policy will be updated.

Nixlo does not keep your data longer than necessary:

1. a.messages and quote requests that do not lead to an assignment: up to 12 months after the last contact;
2. b.client data: for the duration of the collaboration and up to 2 years afterwards, so Nixlo can answer questions about the work;
3. c.invoices and other accounting records: 7 years, because the law requires it;
4. d.server logs of this website: briefly, usually a few weeks, depending on the hosting provider.

After that, the data is deleted or processed in such a way that it can no longer be traced back to you.

Nixlo only shares your data where needed for the purposes in article 3, with parties that help Nixlo with this:

1. a.the hosting provider of this website;
2. b.the provider of email and storage;
3. c.accounting software and the bank, for invoices and payments;
4. d.a bookkeeper or accountant, if Nixlo engages one.

With parties that process personal data on Nixlo's behalf, Nixlo concludes a data processing agreement where required, so that they too handle your data with care.

Nixlo only passes on data otherwise if the law requires it, for example to the Dutch Tax Administration.

Some service providers may process data outside the European Economic Area. In that case Nixlo chooses parties that offer appropriate safeguards, such as the European Commission's standard contractual clauses or certification under the EU-U.S. Data Privacy Framework.

When Nixlo builds, hosts or maintains a website or webshop for a client, that client is responsible for the personal data of their own visitors and customers. Nixlo is then a processor and only acts on the client's instructions.

The arrangements for this are set out in the general terms and conditions and in a data processing agreement. If you have questions about your data on such a website, please contact the owner of that website.

Nixlo takes appropriate measures to protect your data against loss and unauthorised access, such as a secure connection (https) on this website, strong passwords, two-factor authentication where possible and keeping software up to date.

Do you think your data is not properly secured, or do you see signs of misuse? Please report it via hallo@nixlo.nl.

You have the right to:

1. a.access your data;
2. b.have incorrect data corrected;
3. c.have your data deleted, if Nixlo no longer needs to keep it;
4. d.have the processing of your data restricted;
5. e.object to processing based on legitimate interest;
6. f.receive your data in a commonly used file format (data portability);
7. g.withdraw any consent you have given at any time.

Send your request to hallo@nixlo.nl. Nixlo may ask you to identify yourself, so that your data does not end up with the wrong person. You will receive a response within one month.

Nixlo does not make decisions about you that are made solely by a computer (automated decision-making) and does not create profiles of you.

Do you have a complaint about how Nixlo handles your data? Please let Nixlo know first via hallo@nixlo.nl, and we will look for a solution together.

You always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the supervisory authority in the Netherlands (autoriteitpersoonsgegevens.nl).

Nixlo may update this privacy policy, for example when the website changes or the law changes. The date of the latest version is always shown at the top.

The current version is always available at nixlo.nl/en/privacy (English) and nixlo.nl/privacyverklaring (Dutch).